COVID-19, Say Tea, and You

Update: August 31st, 2021

  • Three customers in the store at a time. Please wait at the door for the green light before entering.
  • Masks required when in store.
  • Canada Post shipping and in-store pickup available.

As you know, we are living through a difficult and trying time. The rapidly-changing situation with the COVID-19 coronavirus has made some important changes in our daily life necessary, and we want to assure you that we are taking significant steps to help preserve your health and your safety while you shop with us.

Limited customer capacity
In-store shopping is currently limited to three customers at a time. Please wait at the door for the green light before you come inside.
Masks required
According to Toronto bylaws, masks must be worn inside stores. We're wearing ours, please remember to wear yours!
Keep a safe distance
Please stay six feet (or two metres) away from other shoppers while in and around the store. Physical distancing is one way we can keep each other safe.
Frequent cleaning & a new, safer layout
We've revamped the store layout, and we're using plexiglass dividers and regular sanitizing of commonly-touched objects (such as credit-card readers) to cut down on virus spread.
Email & phone shopping available
If you're happier shopping from home, we also offer email and phone ordering. Get your order shipped anywhere in Canada, or, if you're in the area, go for convenient in-store pickup.
  • Please contact us via phone at 416-766-5425 or  1-888-663-4832, or via email at to place an order.

    If you're interested in in-store pickup, please keep our store hours in mind. If you're interested in shipping, remember that because we ship through Canada Post, your order can be shipped to you anywhere in Canada.

    If possible, please leave both your phone number and email in your message. In case we have difficulty getting in touch, it's helpful to have multiple ways to get back to you.

As the situation develops, we may need to take further action. We will do our best to inform you of these future developments as they occur.

Finally, we would like to thank you personally for your loyalty and support. Life has changed dramatically in the past year-and-a-bit, and it is likely to continue changing for some time. We enormously appreciate your understanding and wish you and yours the best as we all make it through this together.

Thank you, and stay safe out there,

Your friends at Say Tea

Icons by Becris, licensed under CC BY-SA 3.0