Organic Rosehip
Frequently Asked Questions
Teas are labelled 'caffeine-free' when none of their ingredients contain caffeine.
Coffee and tea plants naturally produce caffeine, and so a coffee or tea made with these plants will contain some degree of caffeine. Even a decaffeination process won't remove every molecule. By contrast, the herbs and fruits that you will find making up a good herbal tea (or, more properly, 'tisane') do not contain caffeine. Neither do the rooibos or honeybush plant. These are the products that we label 'caffeine-free': they only get this label if they naturally do not contain caffeine.
Looking for some pointers? Here's where we start:
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Start with boiling water —100°C (approximately 212°F). Don't burn yourself!
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Use about one teaspoon (or one teabag, if you're using them) for every 8oz (approximately 1 cup or 225ml) of water. You can always add more of your tisane or less water if you like it stronger.
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Steep. If your blend involves anything that might become overpowering after a long infusion, try tasting as you go until you feel it's enough. Otherwise, after 4 to 6 minutes, take your tisane out. This is the time to add milk or sugar, if you want.
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Once your tisane is cool enough to drink, drink up!
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We know that when you sit down for a good cup of tea or coffee, the last thing you want to worry about is whether any worrisome chemicals might be floating around in your cup. When we label our tea or coffee organic, it means that everything in it — from the tea leaf to the coffee bean to any added ingredients or flavouring on top — is grown and processed organically.
Sometimes you'll find that teas and coffees go out of stock. 'Out of stock' just means, literally, that we ran out of stock! Maybe this product is more popular than we expected it to be, maybe there are problems somewhere in the supply chain, or maybe someone just came in the store and bought our whole supply. (It happens!) Don't worry — we're doing our best to restock. We'll have more available as soon as possible.
Unfortunately, the global supply chain has been waylaid by a perfect storm of problems, and we can't get our orders delivered to us in the timeframe we used to. We're doing our best to work around the issues, but this means you might have to wait a bit longer for us to restock your favourite teas and coffees.
Thank you for your patience while we get through this.
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