Organic White Downey
Frequently Asked Questions
We know that when you sit down for a good cup of tea or coffee, the last thing you want to worry about is whether any worrisome chemicals might be floating around in your cup. When we label our tea or coffee organic, it means that everything in it — from the tea leaf to the coffee bean to any added ingredients or flavouring on top — is grown and processed organically.
Sometimes you'll find that teas and coffees go out of stock. 'Out of stock' just means, literally, that we ran out of stock! Maybe this product is more popular than we expected it to be, maybe there are problems somewhere in the supply chain, or maybe someone just came in the store and bought our whole supply. (It happens!) Don't worry — we're doing our best to restock. We'll have more available as soon as possible.
Unfortunately, the global supply chain has been waylaid by a perfect storm of problems, and we can't get our orders delivered to us in the timeframe we used to. We're doing our best to work around the issues, but this means you might have to wait a bit longer for us to restock your favourite teas and coffees.
Thank you for your patience while we get through this.
Looking for some pointers? Here's where we start:
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Heat your water to just about 75–80°C (approximately 165–180°F). Don't burn yourself!
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Use about one teaspoon (or one teabag, if you're using them) for every 8oz (approximately 1 cup or 225ml) of water. You can always add more tea or less water if you like it stronger.
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Steep. After about 1 or 2 minutes, take your tea out. The delicate flavours of white tea are easier to appreciate without the influence of milk and sugar, but if that's how you like to drink it, go ahead and add them now. We won't tell anyone!
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Once your tea's cool enough to drink, drink up!
Many white teas (especially higher quality or unflavoured) can be used multiple times for multiple infusions. You may notice that the flavour is deeper on the earlier infusions, however.
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