Decaf Double Cream Earl Grey
Frequently Asked Questions
Looking for some pointers? Here's where we start:
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Start with boiling water — 100°C (approximately 212°F). Don't burn yourself!
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Use about one teaspoon (or one teabag, if you're using them) for every 8oz (approximately 1 cup or 225ml) of water. You can always add more tea or less water if you like it stronger.
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Steep. After about 3 to 5 minutes, take your tea out. This is the time to add milk or sugar, if you want.
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Once your tea's cool enough to drink, drink up!
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Teas and coffees are labelled 'decaffeinated' when they start out with caffeine and then have that caffeine removed.
Coffee beans and leaves from the tea plant (camelia sinensis) naturally have some amount of caffeine in them; in order to get a decaffeinated version of those coffees and teas, the coffee beans and tea leaves go through a complex process to remove the actual caffeine molecules from the product. At the end of the process, what remains is a decaffeinated tea or coffee that has had almost all of its caffeine removed.
Because this process removes only almost all of the caffeine, if you have real problems with caffeinated beverages or if your doctor has recommended you cut caffeine out of your diet, you may prefer 'caffeine-free' products, which had no caffeine to begin with.Sometimes you'll find that teas and coffees go out of stock. 'Out of stock' just means, literally, that we ran out of stock! Maybe this product is more popular than we expected it to be, maybe there are problems somewhere in the supply chain, or maybe someone just came in the store and bought our whole supply. (It happens!) Don't worry — we're doing our best to restock. We'll have more available as soon as possible.
Unfortunately, the global supply chain has been waylaid by a perfect storm of problems, and we can't get our orders delivered to us in the timeframe we used to. We're doing our best to work around the issues, but this means you might have to wait a bit longer for us to restock your favourite teas and coffees.
Thank you for your patience while we get through this.
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